Our Services

What Kind of Help Can I Get from Gateway Healthcare Systems LLC?

Our team of professionals can provide you with any type of help you require. The caregivers in the agency have undergone a thorough background check, and are all well-trained, licensed, and experienced in the state of Georgia. We only hire competent and compassionate staff to provide you with the best care possible.

Our services include:

What Happens If I Decide to Receive Services from Gateway Healthcare Systems LLC?

1. You call the company administrator.
2. An initial conversation matching your needs with our services will be determined.
3. The agency RN will then come to your home and do an initial assessment of your needs.
4. Once the assessment is complete and your specific care requirements are determined and agreed upon, the agency RN will explain the way your care will be managed.
5. At that point, if all parties feel comfortable with the relationship, both parties, (the company representative and you or your legal representative) will sign a contractual agreement where the parties will confirm what help you need from the company and what responsibility GHS has accepted to provide for you.
6. The client will sign a contractual agreement.
7. A copy of the agreement will be given to you.
8. A book describing your care plan will be left in your home.
9. The administrator will introduce your personal care assistant / CNA to you.
10. If you are not comfortable with your caregiver, you can always ask for a replacement by calling the administrator.

Care During Holiday Periods

Our staff is paid time and a half for working on holidays, which you are expected to pay for if you ask to receive services during those periods.

Holidays include:

• New Year’s Day
• Columbus Day
• President’s Day
• Thanksgiving Day
• Memorial Day
• Labor Day
• Independence Day
• Christmas Day
• Veterans Day

You don’t pay for those days if you don’t need services.

Private Pay

Since Medicare and Medicaid typically do not pay for long-term care, the payment responsibility rests on the individual or their extended family. Individuals could use their long-term care insurance or other options.

The following options are considered ‘private pay’ since they are not covered by a government program.

1. Reverse Mortgage/HELOC’s, Equity Key
2. Life Insurance Policy Conversions
3. Home Care Loans
4. Long-term Care Insurance

Other Assistance Programs

Many states have non-Medicaid assistance programs, sometimes referred to as nursing home diversion programs. These programs are intended to prevent or delay the placement of elderly residents in nursing homes. Many such programs will pay for or help with the cost of daytime care, especially for individuals with Alzheimer’s or dementia. Please contact the Department of Human Services or your local Area Agency on Aging to find out about state assistance programs that are available.

Bill Payment

You or a family member will receive an invoice from Gateway Healthcare Systems LLC at the end of every two weeks for as long as you are on the agency’s regular billing cycle. The invoice will explain the services you received. At the bottom of the document, you will see your total bill. You could make your payment with cash, money order, check, or bank draft. Gateway Healthcare Systems LLC expects timely payment.

All medical and non-medical care provided by Gateway Healthcare Systems LLC will be paid for out of pocket at the end of every two weeks except otherwise agreed on by both parties.

Get in touch

We are available up to 24 hours/7 days in your home. Feel free to contact us with your concerns and questions. We will respond to you as quickly as we can.